Vacancy: Technical Support (Field Service Engineer)

Our client is a market leader in Filtration Industry based in US. With their significant growth in Indonesian market, they are currently seeking for young and highly dynamic candidates to fill the position of:

Technical Support (Field Service Engineer)

GENERAL RESPONSIBILITIES
The Technical Support Engineer is primarily responsible for supporting field sales staff, distributor staff, and end-users in the application of company products of purifiers and diagnostics equipment. Additional support in field trials of products is also expected. his support may be provided through direct consultation, laboratory based investigations, or field trials. A high level of coordinated involvement with sales staff is required.

SPECIFIC DUTIES AND RESPONSIBILITIES

Consultative Activities:
· Provision of technical information and advice related to use, service and maintenance of Pall
purifiers/diagnostics equip,through all means of communication ie. telephone, fax, or email,
in-person, seminar presentations, training courses for internal andexternal customers.

· Laboratory Based Activities:
· Investigations conducted personally or through the utilization of other SLS staff including
· Particle counting in hydraulic, lubrication and other fluids
· Manual ( microscope ), automatic particle counters
· Water content determination
· Oversee purifier and diagnostics including maintenance and calibration support

Field Based activities:
· Organise and implement the following activities, based on sales requirements:
· Demonstrate use of purifiers and diagnostics to customers
· Troubleshoot customers' purifiers and diagnostics equip.
· Assist in start-up and commissioning of these equip.
· Participate in field trials of filter system incl fluid monitoring

BASIC REQUIREMENTS
· Minimum bachelor degree in Mechanical Engineering from recognized tertiary institution with
minimum GPA 3.00
· 2-3 years experience in Technical and Laboratory in Industrial Manufacturing is highly preferred
· Posses electrical skills and knowledge of PLC
· Excellent skills to read, analyze and interpret most complex documents, respond effectively to the
most sensitive inquiries or complaints, write speeches and article using original and
innovativative techniques or style.
· Excellent skills to apply advanced mathematical concepts such as exponents, logarithms,
quadratic equations and permutations. Skills also extend to applying mathematical operation to
such task as frequency distribution, determination of test reliability and validity, analyses of
variance, correlation techniques, sampling theory and factor analysis
· Excellent skills to apply principles of logical or scientific thinking to a wide range of intellectual and
practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations,
graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract
and concrete variables.

Those requirements above are a must and necessary test will be conducted during selection
process. Please press quick apply button or send an email along with comprehensive resume to ria.arifin@hitss.co.id Only shortlisted candidates will be notified.