Latest Posting

Kamis, Desember 13, 2007


PT. Mobile-8 Telecom Tbk, one of fast growing cellular telecommunication company is seeking qualified candidates to assume position of:

Service Quality Measurement Supervisor

Job Summary :
To measure quality & effectiveness of customer service activities in order to support organizational goals & objective

Job Responsibilities :
§ To develop well planned and systematic activities to ensure the quality requirements are
§ To design and conduct measurements of all key customer service areas including customer
survey & benchmarking
§ To develop an effective measurement method and tools to support
§ To analyse data and give feedback and new ideas to all functions concerned to develop
programs of to improve operational efficiency

§ Min S1 preferable Statistic/Mathematic background with GPA min 3.00

§ Strong knowledge and skill to design measurement tools
§ Strong analytical thinking
§ Open minded
§ People oriented
§ Assertive, good in communication
§ Enthusiastic, energetic
§ Good in English (spoken & written)

Send your complete CV less than two weeks after this advertisement to the email address below:

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